| Customization: | Available |
|---|---|
| After-sales Service: | Online Technical Support |
| Warranty: | 1 Year |
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| Applied range: | Candy bar,Cereal bar, Granloa bar, Protein bar, Energy bar, Puffed rice bar, Peanut bar, Sesame bar, Nougat bar, |
| Motor: | 9 Servo motor |
| HS code | 8422303090 |
| Capacity: | 150-350pcs/min |
| Packing film length: | 75-160mm |
| Voltage: | 380V |
| Material: | Stainless steel |
Q1. Can one of your machines make many kinds of candy or bars?
A: Our machines fall into two main categories. Candy production line and bar production line. The core machine of the candy/lollipop production line is the molding machine. For example, hard candy forming machine, lollipop forming machine, etc. Hard candy production line can replace the mold of candy forming machine. To make different shapes of sugar. The lollipop production line can replace the forming machine mold to produce lollipops of different specifications and shapes. It should be noted that. Due to changes in candy, it may be necessary to replace the accessories of the packaging machine or the packaging machine.
The machines used in bar production line mainly depend on the physical properties of raw materials and the requirements of processing technology. The size of the cereal bar can be realized by changing the cutter. Easy tool replacement and easy machine cleaning are the advantages of our machines.
Q2: How to know whether the machine can produce the candy I require
A:According to our communication with the customer, before the customer confirms the order, we will draw a CAD drawing of the candy and give it to the customer for confirmation.
Q3: If products have some quality problem, how would you deal with?
A: We will be responsible for all the quality problems. The machine will be guaranteed for one year from the customer's factory (except for man-made damage). And we provide lifelong maintenance service and technical support.
Q4. Customer service contact time?
A: 24 hours online. As long as we see the news, we will reply to you as soon as possible.
Q5. Where is our factory and which port is the nearest?
A: Our factory is in Dongtai, Jiangsu Province, China, the nearest to Shanghai Port.
Q6. What is the Trade Term?
A: Ex-work factory, FOB Shanghai, CIF.
Q7. How long is our Production leading time?
A: Normally, it takes 20-45 days. Unless statutory holidays, such as the Chinese New Year, cause a delay in shipment.
Q8.What is the Payment term?
A: T/T or L/C at sight. 30% Deposit for start the production, the balance before the shipment when goods are ready.
Q9.What is the packing details?
A: Fixed with wooden frame, packaged with wooden frame
Q10. What support you will have to assemble this machine?
A: Under normal circumstances, the machine is packaged as a whole and does not require assembly. Only some small parts need to be disassembled, as we are concerned about them being damaged during transportation. Machines in a production line only needs to be connected to the lines.
Q11.What kind of documents we will provide to you?
A: B/L,Commercial Invoice, Packing List,Certificate of Original. with these documents you or your borker can do the customs
declaration at your side.
Q12. During shipping, if there is a damage to products, how do you get replacement?
A: During shipping,our shipping angancy will try to ensure the safety of the goods.If there is a damage to products, they would
be responsible for the damage .If it is not a very serious problems,we will help you and compensate you the damaged parts.
Q13. If there are any missing parts in our shipment, how long it takes for you to send?
A: If there is some small missing components,we will DHL to you ASAP within one week.
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